Whatever level of IT support you need.

Becoming a part of the CIT Team

At every company I have worked with in the past, they have had a definitive set of goals, objectives and company values. All of which were effectively plastered throughout the different departments and office spaces for every employee to observe and strive towards.

However, at Complete I.T., our company values aren’t just a selection of colorful, cleverly placed posters that are rarely addressed – the values are a constantly implemented culture that every member of the team lives by (and I say team, because the Directors insist that we never refer to ourselves simply as staff).

Me before IT

I’ve previously had the pleasure of being a part of various Marketing departments in several different industries; from children’s chocolate bars to construction and recruitment. Over the past three and a half years I’ve been given the opportunity to gain knowledge on different target audiences and develop strong relationships with both team members and clients alike – as well as being privy to a multitude of different promotional gifts.

The Welcome Mat

I am in my third week at Complete I.T., joining as the Marketing Executive, I will be working with Jessica Symondson the Marketing Manager, and hope to meet many of you soon. It was full steam ahead the moment I started at CIT, and I was quickly made aware that the number one rule here is to make sure you always help out the team and clients are  happy with the service and support they receive, this is a massive part of my initial training, which is spread out across the first month.

I was overwhelmed with the reception I received from the CIT team, the internal development and incentives that the company offers clearly have an impact on the office environment (however, the company funded sweet selection is going to make my waistline a distant memory).

Within my first week I had visited most of the offices, personally met both Directors and had the opportunity to sit down with three of our London based clients to gain feedback on the support service they receive. I have seen first-hand how the Internal Sales team and the Helpdesk converse with our clients and was amazed at how personal the relationship between our team and our clients is.

I’m thrilled to be a part of such an innovative and conscientious business and look forward to becoming an integral member of the team.

I’m certainly no Technology Mastermind, but please don’t hesitate to contact me if there’s anything I can help you with!

By Lauren Fowles

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