Performance Monitoring

Keeping a close eye on your hardware to maintain maximum performance

Performance monitoring lets us identify problems faster than would otherwise be possible. It allows on-going tracking of IT devices and servers that use standard internet protocols. Should an issue be detected, it will be resolved by our technical support staff before the problem has chance to escalate. With a real-time view of your IT environment, we at CIT can determine where problems are originating from and deal with them before they impact your business.

How does performance monitoring work?

While we keep an eye on your technology, you can relax in the knowledge that we will identify any problems and keep you informed about how well your devices are operating. Devices such as servers, network hardware and web-based services are remotely tested 24/7, 365 days a year. Data is collected from critical resources such as servers, firewalls, switches, routers, domain controllers, etc. If a problem is detected amongst your hardware, or if a performance indicator should trigger an alert, CIT will be notified immediately, allowing us to take preventative actions to stop the problem in its tracks and prevent it creating more serious issues that could cause an interruption to your business operation.

Secure and confidential data flows

CIT utilise built-in security features to ensure that the entire performance monitoring process remains secure and confidential – so there are absolutely no concerns about ‘outsiders’ tapping into your computer systems.

Using technical reports to enhance business

Performance monitoring generates a huge amount of data. We will compile and analyse this data and present our findings in concise, jargon-free reports. These reports will be invaluable for your business’s strategic planning.

The benefits of performance monitoring

By continually monitoring your devices and troubleshooting problems before they can take effect, CIT allow you to focus on your business and avoid costly downtime. It’s not just system failures that are detected. CIT’s performance monitoring service also detects if your IT environment is operating at anything less than its optimum level of efficiency, allowing you to act accordingly to gain the full benefit from your technology.