Premier Support Service

Providing you with the ultimate IT support package

Running and maintaining a busy IT department requires expert technical knowledge and extensive practical know-how. It often also requires more hours in the day. Working in partnership with CIT will enable your business to access additional support and expertise that can not only manage your current setup, but assess future opportunities, source new products and successfully implement them.

The Premier Support Service (PSS)

In today’s rapidly changing IT environment, it is difficult for a small team or individual to remain at the forefront of every new development. The breadth of technical know-how required can be a challenge, as can a lack of resource to implement activity that has been planned by the in-house team. The Premier Support Service (PSS) from CIT is a package of specialist IT services, designed to provide you with partnered support across every key area of your business. Our goal is to support you in ensuring that your IT is constantly operating at optimum levels of efficiency and economy.

A fully comprehensive IT management service

The PSS provides you with the services of a specialist IT team to complement your existing resources, an unlimited helpdesk facility to lighten the load, and if required, remote support for your entire company – all for an extremely cost-effective quarterly fee. You can customise the PSS service to fit your particular business needs and direct the additional resource where you need it most. You will also have access to our extensive technical expertise to draw upon when you require particular expertise or experience. All of which means, you can concentrate on carrying out the high priority activities for your business and which have the greatest impact on your organisations performance.

A premier service from a leading IT provider

A foremost provider of managed IT and IT support services in the UK with 80+ skilled members of staff and office locations throughout the country, CIT have been providing businesses with exceptional IT services since 1992. As a Microsoft Gold Certified Partner and with accreditations to most major vendors, CIT are perfectly positioned to support you every step of the way as you make the most of IT to further the success of your business.