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Your Outsourced IT Team

Local IT Support for SMEs

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About Complete I.T.

Local, friendly, consultative IT support and services

Complete I.T. (CIT) are a Sharp Group company, providing market leading IT support services for nearly 30 years. Through their network of offices, they provide local IT support to over 700 SME clients, but it’s how they deliver it that is most important.

CIT have the highest levels of technical expertise and accreditations to resolve your issues, but also have a genuine passion for understanding your organisation, goals and challenges. Not just fixing your problems, but finding ways to improve your systems and positively impact your team and business.

Whether you have no in-house IT expertise, or you are an IT Manager looking for additional help, CIT will build a service that meets your specific needs and priorities. providing you with the advice and guidance that you need to take advantage of ever evolving technology, whilst helping you to plan your IT Roadmap for the future.

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Local IT Support Services for small and medium sized organisations

Partnering with an managed service provider for the first time or moving to a new provider, can be a daunting process, but we are here to make it as easy as possible for you. If you are looking for a team of technical experts to take full control of your IT so you can focus on your core business, then Complete I.T. Manager has it all.

We spend time getting to know you and your business, carrying out an IT Systems Review and building a bespoke solution around your specific IT needs. We act as your trusted IT Manager so you can be confident leaving your IT in our hands, with regular review meetings and updates to your IT roadmap to make sure that we are on the right track and are utilising the best technology available.

We are passionate about researching and testing the newest tech available from Microsoft 365 – from collaborative solutions to the best cyber security services. We will share our knowledge with your teams and help to educate them on cyber threats as well as giving you access to our Complete Training Platform.

Partnering with a Managed Service Provider means you no longer need to budget for an in-house IT team, you will have the support of our team of over 190 technical experts, your own dedicated Technical Consultant, Account Manager and local Helpdesk for a fraction of the cost.

Our proactive approach will ensure that we understand your business, whilst providing appropriate and valuable advice and recommendations, faultless implementations and a smooth transition from your current IT support provider.

With over 700 clients outsourcing IT Services to us, we provide IT Support for Not for Profit organisations, Manufacturing, Legal and Finance and many other sectors. See some of our Case studies here.

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How does Complete I.T. Manager work?

IT Helpdesk Support

Unlimited Helpdesk Support from our team of friendly, plain-speaking technical experts who get to know your teams and understand your business.

Onsite IT Support

We will meet with you to fully understand your needs and decide how many days your Technical Consultant will need to be on site, working on projects and supporting your teams.

Outsourced-Support

Account Management

Your dedicated Account Manager will carry out regular IT Support Reviews with you to ensure the service you are receiving is the best it can be and to identify opportunities for improvement.

IT Roadmap

Every one of our clients has an IT Roadmap detailing key activities that needs to be carried out, along with renewals and recommendations to help you meet and exceed your objectives.
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Monitoring

We will monitor your servers, workstations and wider infrastructure, identifying and resolving issues before you even know about them.

Outsourced-IT-Included

Fixed Monthly Fee

Our monthly pricing model is simple and does not change, removing the complicated per user, per server pricing models which need continual review as you scale up or down.

Onboarding

Our onboarding process is designed to ensure a smooth transition from your current supplier to Complete I.T., meaning minimum disruption for you.

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Get In Touch

Contact Us

Head Office 01628 243 057
Email info@complete-it.co.uk


Peterborough – 01733 731 367
Swindon – 01793 934 307
Oxford – 01865 800 008
Bristol – 01172 420 786
High Wycombe – 01628 243 057
London – 02078 462 332
Manchester – 01618 234 107
Birmingham –01214 610 315

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