IT Support Peterborough

Looking for Managed IT Services in Peterborough and the East Midlands? You’ve Come to the Right Place

Outsourced IT Support for SMEs in and around Peterborough.

Complete I.T. provide local IT support to SMEs in and around Peterborough from our offices in Lynch Wood Business Park. We support organisations of between 10 and 500 users and have a dedicated focus and expertise with SME organisations. With over 30 years of experience, Complete I.T. provide a local, friendly and proactive approach to managing your IT.

Our clients range from those who have no in-house IT team and who need us to manage their entire IT infrastructure, right through to those who have in-house IT and require additional Helpdesk or consultancy resource.

If you’re searching for IT companies in Peterborough or IT support in Peterborough/the East Midlands then look no further.

Get in touch

Peterborough Office 01733 731 367

Visit us at Lynch Wood Business Park – 4 Commerce Rd, Lynch Wood, Peterborough, PE2 6LR

Are you looking for IT Support in Peterborough?

Discover what Complete I.T. do

Managed IT Support in Peterborough

Is your organisation in need of a local IT support provider in Peterborough to help manage your IT and systems? Whether you require someone to take full control of your IT or maybe your existing IT team needs an extra pair of hands to help roll out an IT project, Complete I.T. can offer a bespoke service, specific to your business needs.

Understanding our client’s goals and needs from the get-go is important to us. The strong relationships we build enable us to provide the best IT support and services to help your business grow and evolve. Our Peterborough team will become an extension of your team, are always a phone call away and have a wealth of technical expertise to help support your organisation.

You will be supported by dedicated technical consultant and helpdesk team that will know your systems like the back of their hands, enabling them to solve your IT problems quickly and efficiently.

Learn more about our IT Support

Hosted Telephony providers in Peterborough

Benefit from a 100% cloud-based Hosted Telephony solution – all you need is a Wifi connection. Empower your team with a solution that enables them to make and answer calls from their mobile on the go, their portable desk phone and laptop whilst they are remote working.

Complete Hosted Telephony features call recording in a click of a button, smart CRM integration and speedy call transferring, all for a simple licensing cost. Work smarter, safer and more compliant with Complete I.T.’s VoIP Hosted Telephony solution.

Learn more about Hosted Telephony

ERP support in Peterborough

Streamline business operations and processes with our enterprise resource planning solutions (ERP).

Both Microsoft Dynamics 365 Business Central and Pegasus Opera 3 are business management solutions that connect your finance, sales, operations and customer service activities to give you and your team full visibility across all functions and all systems.

Help to achieve your business goals by aligning everything from supply chain management, sales and service. Your improved seamless ERP integration will empower your team with the tools to ensure everything from start to finish runs accordingly and any problems are flagged immediately.

Learn more about our ERP Solutions and Support

Cyber Security experts in Peterborough

With malicious phishing attacks, ransomware and malware all on the rise, it is essential that your organisation is putting the right cyber security measures in place to help keep your critical business data secure from cyber attacks.

If your organisation were to fall victim to an attack, it could result in business downtime, damage to your reputation and if you cannot prove you have relevant measures in place to help protect your data, you could also suffer large fines under the GDPR.

Implementing a multi-layered cyber security approach is vital – Cyber security solutions including managed firewall, email security and endpoint security. End user education is another vital layer of protection, which is why we offer a host of resources including blogs, webinars and our Complete Training Portal.

Learn more about our Cyber Security Support

24/7 Helpdesk Support in Peterborough

In today’s business landscape, technology is everywhere and plays a big role in business operations. If IT services have problems or go down, it can cause serious issues for employees and the organisation itself. It causes a lack of productivity, as business downtime causes work to slow down, and can also cost a lot of money.

Even though the typical 9-5 workday is still around with many people still working these standard hours, many organisations nowadays offer more flexible schedules like flexible hours, overtime, night shifts, and more. That’s why our IT support doesn’t stop when the typical work day ends. Our IT Services Peterborough offering includes a 24/7 Helpdesk team that’s available for you out-of-hours to help with any tech problems you might have, minimising downtime and costs associated, where possible.

Our Helpdesk team is made up of friendly and skilled technical experts who are ready to fix your IT issues quickly. They’ll keep you informed about what’s happening every step of the way.

If you need IT support in Peterborough that’s available at any time, we’ve got you covered. Our 24/7 Helpdesk will make sure any problems are fixed fast, so your business can keep running smoothly without any unnecessary interruptions.

One of our team working on IT Support

Who are Complete I.T. Peterborough?

Supporting SMEs since 1992, Complete I.T. are a market-leading managed support provider who help make technology easy for your organisation. We provide local IT support and services around the Peterborough area from our  Lynch Wood Business Park. Office, as well as our 6 other offices across the UK.

Supporting your organisation locally around Peterborough enables us to form strong face to face relationships with our clients, as well as being only a phone call away – we are also only a short drive away. Our mission is to improve business operations, systems and processes to ensure you are working smarter, safer and meeting your important business goals.

Complete I.T. are in top 1% of Microsoft partners worldwide and have achieved 3 of the 6 new Microsoft Solutions Partner Designations in Modern Work, Infrastructure and Data & AI, ISO 27001 certified and experts in Microsoft 365 support, Azure and other cloud-based technologies, such as telephony. Our Cyber Security offerings ensure your business is secure no matter where your teams may be working, whether they are in the office or based at home. We review your current processes and systems to ensure we understand your business and then provide the right support for you.

If you are looking for a Microsoft Partner in Peterborough, IT Support in Peterborough, or want to find out more about what makes us different, please give us a call or complete the contact form below.

What sets Complete I.T. apart from other managed IT support providers in Peterborough, Cambridge and the East Midlands?

Consultative, supportive approach

“Complete I.T. have made a huge impression on our business and nothing is too much trouble for them. Quite frankly, I don’t know how we managed without our new system.” – Mobility Aids

Invaluable helpdesk support

Activity Alliance describes our IT support as the “The Complete Package” arid have close relationships with the team. – Activity Alliance

Strong client relationships

“Complete I.T. always deliver a solid consistency of support and having a technical consultant onsite who knows our systems and our quirks, really strengthens the relationship we have built over the years.”- Fengrain

What are the benefits of outsourcing your IT?

We understand your frustrations and challenges with IT and technology and If you’re a small or medium-sized business looking for managed IT services in Peterborough, we are here to help.

Technology Improvements

When technology is continuously evolving it can make it difficult to determine which technology solutions will give the most benefit your organisation and are best suited to help meet your business goals.

If you’re in need of some IT support and guidance, whether that’s about leveraging cloud technology, updating your IT infrastructure, or learning more about Microsoft Power Platform, Complete I.T. are here to help make technology easy.

Our local IT Support Peterborough team can review your existing infrastructure, systems and solutions and recommend the right solutions to help meet your specific business needs.


Evolving Cyber Crime Landscape

No matter where your team are working, it’s important that you implement robust cyber security solutions and user training to help strengthen your organisation. A multi-layered cyber security approach is required to help prevent criminals from infiltrating your systems and accessing your critical business data.

Our IT Services Peterborough offering includes robust cyber security measures. From user education to email security solutions to firewall protection and Cyber Essentials, we offer a host of cyber security solutions designed to help secure your organisation and enable your team to operate smarter and safer.

Lack of Time

One of the many benefits of outsourcing your IT to a managed IT support provider is being able to rely on a team of technical experts. It is a cost-effective way to ensure your IT systems are maintained and will free up your teams time to focus on their other core responsibilities.

When partnering with the local IT Support Peterborough team, you can rely on their expertise to tailor a customised IT roadmap. This roadmap serves as a strategic blueprint aimed at aligning your IT infrastructure with overarching business goals while enhancing operational efficiency. With a clear vision and proactive approach to IT management, you can navigate technological challenges with confidence and drive sustainable growth within your organisation. 

Poor Performance

If you are unhappy with your current IT setup, we can offer a full IT review of your current systems and recommend future-proof solutions aligned to your strategic business requirements and goals.

Whether you are in need of a full IT systems upgrade or if your team are struggling to work from home, Complete I.T. are here to help improve, develop and secure your organisation.

Our IT Support team Peterborough team will ensure you have the right IT systems to suit your specific business needs and your team have the right tools to successfully communicate, collaborate and complete their daily tasks.

Get in touch

Get in touch today if you’d like to learn more about how Complete I.T. can support your IT and technology needs around the Peterborough, Cambridge and East Midlands.

Frequently Asked Questions

What is an Account Manager?

When you become a Complete I.T. client, within your IT Support Peterborough package, you will be assigned a dedicated Technical Consultant and Account Manager. Your Account Manager would look after you as a Complete I.T. client, they are responsible for ensuring that the relationship is strong, you are getting what you need from the contract and your IT Road map is up to date and in line with your business objectives.

I have aging IT infrastructure how do I go about updating it?

Leave this to us, our IT Services Peterborough team will sit down with you to understand what you need out of your IT infrastructure, your budget and your future plans. We will then make recommendations based on this and get quotes for you. We will then set up and install your new infrastructure.

What is Remote Support?

Although your dedicated IT Support Peterborough team are nearby, there will be occasions where our Helpdesk teams and Technical Consultants can support you remotely (they do not need to be in your office), they will log into your systems and may take control or talk you through the fix.

How often would I see my Technical Consultant?

As part of your IT Services Peterborough package, you will have a dedicated Technical Consultant who will visit your site. The frequency of this completely depends on you and will be decided at the time you become a Complete I.T. client, we will take into considerations your future plans, your IT needs and how often you would like your Technical Consultant on site.

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