Outsourced IT Support Services

Your local Outsourced IT Support team for SMEs

Local Outsourced​ IT Support Services for small and medium sized organisations

Partnering with an outsourced IT support services company for the first time or moving to a new provider, can be a daunting process, but we are here to make it as easy as possible for you. If you are looking for a team of technical experts to take full control of your IT so you can focus on your core business, then Complete I.T. Manager, our Outsourced IT Support service has it all.

We spend time getting to know you and your business, carrying out an IT Systems Review, and building a bespoke solution around your specific IT needs. We act as your trusted outsourced IT company so you can be confident leaving your IT in our hands, with regular review meetings and updates to your IT roadmap to make sure that we are on the right track and are utilising the best technology available.

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Why choose Complete IT as your Outsourced IT Support Company?

We are passionate about researching and testing the newest tech available from Microsoft 365 – from collaborative solutions to the best Cyber Security Services. We will share our knowledge with your teams and help to educate them on cyber threats as well as give you access to our Complete Training Platform.

Partnering with an outsourced IT company means you no longer need to budget for an in-house IT team, you will have the support of our team of over 190 technical experts, your own dedicated Technical Consultant, Account Manager, and local Helpdesk for a fraction of the cost.

Our proactive approach will ensure that we understand your business while providing appropriate and valuable advice and recommendations, faultless implementations, and a smooth transition from your current IT support provider.

With over 700 clients outsourcing IT Services, we provide IT Support for Not-for-Profit organisations, Manufacturing, Legal and Finance, and many other sectors. See some of our Case studies here.

How do our Outsourced IT Support Services work?

IT Helpdesk Support

Unlimited Helpdesk Support from our team of friendly, plain-speaking technical experts who get to know your teams and understand your business.

Onsite IT Support

We will meet with you to fully understand your needs and decide how many days your Technical Consultant will need to be on site, working on projects and supporting your teams.

Account Management

Your dedicated Account Manager will carry out regular IT Support Reviews with you to ensure the service you are receiving is the best it can be and to identify opportunities for improvement.

IT Roadmap

Every one of our clients has an IT Roadmap detailing key activities that needs to be carried out, along with renewals and recommendations to help you meet and exceed your objectives.

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Monitoring

We will monitor your servers, workstations and wider infrastructure, identifying and resolving issues before you even know about them.

Onboarding

Our onboarding process is designed to ensure a smooth transition from your current supplier to Complete I.T., meaning minimum disruption for you.

Fixed Monthly Fee

Our monthly pricing model is simple and does not change, removing the complicated per user, per server pricing models which need continual review as you scale up or down.

Benefits of IT Support Services for small and medium-sized organisations

Outsourcing your IT needs comes with several benefits, allowing you to focus on what matters most – the growth and success of your organisation.
Our team of experts, specialise in outsourced IT support, they bring a wealth of knowledge and experience to the table and relieve you of the burden of managing an in-house IT department.

With our outsourced IT support services, you gain access to a team of seasoned professionals who are well-versed in the latest technology and industry best practices. From proactive monitoring to rapid issue resolution, our goal is to optimise your IT infrastructure for peak performance, ultimately saving you time and resources.

So, say goodbye to the stress of handling IT issues on your own, and let Complete I.T. be your trusted partner. Our personalised approach to outsourced IT support ensures that your organisation receives the attention and expertise it deserves!

Who are Outsourced IT Services for?

Outsourced IT Support for Education

In the ever-evolving landscape of education, reliable IT infrastructure is crucial. Our tailored outsourced IT support services for educational institutions go beyond conventional solutions. We understand the unique challenges faced by schools, colleges, and universities, and our team is equipped to handle everything from network security and software maintenance to the implementation of cutting-edge educational technologies.

Whether you’re dealing with remote learning challenges or ensuring the security of sensitive student data, our team provides comprehensive IT solutions that enhance the learning experience. Partner with us, and let technology become an enabler for your educational establishment’s success.

Outsourced IT Support for Business

For businesses, staying ahead in the competitive market requires a robust IT infrastructure. Our outsourced IT support services cater to businesses of all sizes, offering scalable solutions that grow with your company. From network monitoring to data security, we’ve got your IT needs covered, allowing you to concentrate on driving your business forward.

At Complete I.T. we understand that each business is unique, and our approach to outsourced IT support is tailored to your specific goals and challenges. Whether you’re a startup looking to establish a secure IT foundation or a well-established enterprise seeking efficiency improvements, our team is ready to deliver bespoke solutions that align with your business objectives.

Outsourced IT FAQ’s

Curious about how outsourced IT support services can benefit your organisation? Here are some common questions answered to help you make an informed decision:

What is Outsourced IT Support?

Outsourced IT support refers to the practice of partnering with external experts, to manage and optimise your organisation’s IT infrastructure. This strategic approach allows businesses and educational institutions to focus on their core activities while entrusting their technology needs to specialised professionals.

How can Outsourced IT Support Services benefit my Business or Educational Institution?

The benefits of outsourced IT support services are multifaceted. By collaborating with experienced professionals, you gain access to a wealth of knowledge without the overhead costs of an in-house IT department. From enhanced security measures to proactive issue resolution, outsourcing your IT needs ensures a streamlined and efficient technological environment, allowing you to concentrate on your organisation’s growth and success.

Are Outsourced IT Support Services suitable for businesses of all sizes?

Absolutely! Our IT support outsourcing companies cater to businesses and educational institutions of all sizes. Whether you’re a startup, SME, or a large enterprise, our tailored solutions can be scaled to meet your specific requirements. We understand that each organisation is unique, and our approach is designed to align with your goals and challenges.

How does the Outsourced IT Support process work?

Partnering with Complete I.T. for outsourced IT support is a straightforward process. We begin with a comprehensive assessment of your current IT infrastructure. Our experts then develop a bespoke plan, incorporating proactive monitoring, regular maintenance, and rapid issue resolution. With our 24/7 availability, you can rest assured that your organisation’s IT needs are in capable hands.

Is Outsourced IT Support cost-effective?

Yes, outsourcing your IT needs can be highly cost-effective. With our flexible plans, you only pay for the services you require, eliminating the expenses associated with maintaining an in-house IT department. Our goal is to provide efficient and affordable outsourced IT support services tailored to your organisation’s budget and objectives.

Can Outsourced IT Support Services enhance Cyber security?

Absolutely. Our team of experts prioritises cyber security in our outsourced IT support services. We implement robust security measures to safeguard your organisation’s sensitive data, conduct regular cyber security audits, and stay updated on the latest threats. Trust us to keep your digital assets secure in an ever-evolving technological landscape.

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Head Office 01628 243 057
Email info@complete-it.co.uk


Peterborough – 01733 731 367
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