IT Support Swindon
Looking for Managed IT Support in Swindon and Wiltshire? You’ve Come to the Right Place
Outsourced IT Support Swindon
Complete I.T. provide local IT support in Swindon and Wiltshire, from our offices based in the Shrivenham Hundred Business Park. We support organisations of between 10 and 500 users and have a dedicated focus and expertise with SME organisations.
Our clients range from those who have no in-house IT team and who need us to manage their entire IT infrastructure, right through to those who have in-house IT and require additional helpdesk or consultancy resource.
We have over 25 years’ experience, with our IT specialists providing a local, friendly and proactive approach to managing your IT.
We’re ISO 27001 certified, in the top 1% of Microsoft partners worldwide and have achieved 3 of the 6 new Microsoft Solutions Partner Designations in Modern Work, Infrastructure and Data & AI, and experts in Microsoft 365 support, Azure and other cloud based technologies like cloud telephony.
We have a comprehensive cyber security offering to ensure that your business is secure whether your teams are remote working or in the office.
Our IT experts also work with a range of other partners to offer independent advice and IT solutions, ensuring that our recommendations, IT systems and cloud solutions are right for your business.
So if you are looking for a Microsoft Partner, IT Support in Swindon or to find out more about what makes us different, and how we can help you meet your business goals, please give us a call or complete the contact form on the right, and someone will get back to you immediately.
Do you need IT Support in Swindon?
Discover what Complete I.T. do
Managed IT Support in Swindon
Whether you are looking for a local IT support provider in Swindon to take full responsibility of your IT or if your existing IT team require additional IT resource, Complete I.T. offer tailored IT support specific to your business needs.
Having a close relationship with our clients is important to us. We want to get to know you, how you operate and understand your goals for the future so that we can offer IT support and IT services which will empower your organisation to grow and evolve. Our IT Support Swindon team will become an extension of your team, rather than a nameless third party.
You will be supported by a team of technical experts with many years of IT experience. A dedicated technical consultant and helpdesk team that will know your systems inside out and will be able to solve your IT problems quickly and efficiently.
Cyber Security experts in Swindon
Putting measures in place to help keep your critical business data safe from cyber criminals should be a business priority. Phishing emails, ransomware attacks and malware could all lead to business downtime, huge fines under the GDPR and damage to your reputation.
In order to be secure, you will need a multi-layered cyber security approach. Our IT Support Swindon team can help you with cyber security solutions such as managed firewall, email security and endpoint security to help protect your business.
End user education is just as important, which is why we offer a host of resources including blogs, webinars and our Complete Training Portal.
Hosted Telephony providers in Swindon
Work from anywhere at any time with our 100% cloud-based Hosted Telephony solution – all you need is a Wifi connection. Make and answer calls from your portable desk phone, mobile and laptop, empowering your team to efficiently carry out their roles whilst working flexible, remote hours.
Our Hosted Telephony solution includes a simple licensing cost with no hidden fees and endless features such as call recording, CRM integration and call transferring.
With IDSN lines coming closer to end of life, Complete I.T.’s VoIP Hosted Telephony solution empowers you to work smarter, safer and more compliant.
ERP support in Swindon
Our enterprise resource planning solutions (ERP) enable you to streamline your processes, work more efficiently and help to achieve your business goals.
Both Microsoft Dynamics 365 Business Central and Pegasus Opera 3 are business management solutions that connect your finance, sales, operations and customer service activities to give you and your team full visibility across all functions and all systems.
From supply chain management to sales and service, you can align your processes and ensure high standards of customer service. Ensure the smooth running of procedures from start to finish and are able to identify any problems as soon as they arise so that they can be corrected.
24/7 Helpdesk Support in Swindon
In today’s business world, technology is everywhere, helping things run smoothly. We understand how important it is for IT services to work without any hiccups. If something goes wrong, it can really mess things up for employees and the business itself. Not only does it waste time, but it also costs money.
While the typical 9-5 workday is well-known, many companies in 2024 offer more flexible schedules. They have options like flexible hours, overtime, and night shifts to suit their teams’ needs. That’s why our IT support isn’t limited to regular office hours. Our IT Services Swindon offering include a team that’s available 24/7 to help with any tech problems you might encounter outside of the standard working hours. The 24/7 Helpdesk team are at your disposal, ready to support you should your IT malfunction or for any other IT support request you may have.
Our Helpdesk team is made up of friendly, experienced and dedicated technical experts who are ready to jump in and solve your IT issues quickly. They’ll keep you updated on what’s happening every step of the way.
So, if you’re looking for an IT Support company in Swindon that can offer 24/7 IT Support and Helpdesk, we have got you covered. When something goes wrong, you won’t need to worry. Your IT Helpdesk team will make sure everything is resolved for you as swiftly as possible, limiting business downtime.
What are the benefits of outsourcing your IT?
We understand your frustrations and challenges with IT and technology and If you’re a small or medium-sized business looking for managed IT services in Swindon, we are here to help.
Technology Improvements
Knowing what technology solutions and services are right for your specific business needs can be difficult, especially when there are regular technology advancements. If you’re looking for a Managed Support Provider who will become a part of your team or IT Support in Swindon, Complete I.T. could be the right fit for you. Making technology easy is what we do, Complete I.T. are here to identify the solutions that are right for your business needs and team’s requirements.
We understand that all businesses are different which is why offer a bespoke IT service to help your organisation work smarter and safer.
Evolving Cyber Crime Landscape
“4 in 10 businesses suffered breaches in the last 12 months.” With flexible working now the norm, ensuring that you have a high level of cyber security and monitoring across all of your devices is essential, no matter where your teams are.
At Complete I.T. we offer a host of cyber security solutions to help secure your organisation and enable your team to work smarter and safer. From Firewall protection and email security, to user education and Cyber Essentials, we can help stop criminals from infiltrating your systems and accessing your critical business data. Find out how the IT Support Swindon team can help you bolster your defences against cyber attacks.
Lack of Time
Outsourcing your IT to a Managed IT Support Provider is a cost-effective way to ensure your IT systems are secure and maintained, whilst benefiting from a team of technical experts. Even better that the IT Support Provider is based locally, which you’ll get with our IT Support Swindon team.
Working alongside Complete I.T. will mean your existing team’s time can be used to focus on their core responsibilities and we can focus on your IT roadmap to ensure your organisation is reaching business goals and improving business operations.
Poor Performance
If you are unhappy with your current IT systems and your team are complaining that IT is preventing them from successfully completing their jobs, Complete I.T. are here to help. Get in touch with our IT Support Swindon team to find out how our solutions can improve your efficiency.
Whether you are in need of a total IT system upgrade or maybe your teams are struggling to work from home because your systems are too slow, we can offer a full IT review of your current systems and recommend future-proof solutions aligned to your strategic business goals.
Get in touch
Get in touch today if you’d like to learn more about how Complete I.T. can support your IT and technology needs in the Swindon and Wiltshire area.
Frequently Asked Questions
What is patching?
A software update, often being a temporary fix between full releases of a software package. It is important to keep your patch management in order as patches also protect you from vulnerabilities in software that hackers like to take advantage of. An IT support company can assist you with patching in several ways including monitoring and assessment, patch management, testing and validation, automation, documentation and reporting and security expertise. Partnering with an IT support company like Complete I.T. – where you’ll benefit from the local IT Support Swindon team – can help ensure that your systems remain secure and up-to-date by effectively managing the patching process.
What is CEO Fraud?
A cyber scam where a criminal will make a fake email look like a company email and impersonate a member of an organisation, such as the CEO, usually asking you to pay an important invoice or send details over. This is a form of phishing – a type of cyber attack where bad actors try to trick individuals into divulging sensitive information such as passwords, credit card numbers, or personal details. This is typically done through deceptive emails, text messages, or phone calls that appear to be from legitimate sources like banks, government agencies, or trusted organisations.
How do I educate my teams on Cyber Security?
Your team are your first line of defence when it comes to security. Without a cyber security savvy team, you could be putting your organisation’s security at risk. There are many ways to educate your teams on Cyber Security, such as free webinars from a trusted source, infographics, datasheets and blogs and online training. Talk to our IT Support Swindon team today about our free Training Portal, for you and your teams to step up your cyber security knowledge and increase your defence against cyber criminals.
What is a VPN?
One of the key pieces of technology a business can use to enable remote working and allow their workforce to access their data in the office from anywhere. Extending a private network across a public network this enables users to send and receive data across shared or public networks as if their computing devices were directly connected to the private network. Want to learn more about VPNs? Speak to one of our IT Support Swindon team members today, by filling out the contact form at the top/bottom of this page.
Complete I.T. Blog
What Are the Top 5 Benefits of IT Services and Support in 2024?
In the ever-evolving landscape of technology, organisations are increasingly reliant on robust IT services and support to navigate the challenges and complexities of the digital age. As we step further into 2024, the role of an IT support provider,...
What Is Power BI: How You Can Transform Data Analysis With Power BI and AI
In today's digital age, the combination of artificial intelligence (AI) and advanced analytics has revolutionised how organisations harness the power of data for strategic decision-making. At the forefront of this transformation is Microsoft's...
Why Add Cloud Backup
With cloud computing now being the go-to as more organisations continue to move away from traditional IT infrastructure, you need to consider where your data now is and how secure it is. Many organisations using Office 365 believe that their data...