Complete Telephony
Telephony in the Cloud rather than On-Premise

What is Hosted Telephony
In simple terms, Hosted Telephony is telephony using the Internet rather than landlines, also known as VOIP (Voice Over Internet Protocol) or Hosted Voice.
In simple terms, Hosted Telephony is telephony using the Internet rather than landlines, also known as VOIP (Voice Over Internet Protocol) or Hosted Voice.
At CIT we have been researching and testing the best Hosted Telephony
A simple licensing structure, features that would be great if they weren’t all chargeable extras and an intuitive user interface that people actually want to use seemed impossible to find in one package. Following a lengthy process we have designed a communications platform for our clients that will alleviate the need for a complicated Telephony solution.
Complete Telephony is a fully featured, 100% cloud, simple to use and designed to enable your teams to work smarter and safer.
A simple licensing structure, features that would be great if they weren’t all chargeable extras and an intuitive user interface that people actually want to use seemed impossible to find in one package. Following a lengthy process we have designed a communications platform for our clients that will alleviate the need for a complicated Telephony solution.
Complete Telephony is a fully featured, 100% cloud, simple to use and designed to enable your teams to work smarter and safer.
Key Features
Your CIT Team
One number to call, one team to help
Conferencing
A simple drag and drop interface for easy conferencing both internally and externally.
Unified Communications
Make calls from a desk phone, your PC (inc Mac’s) or mobile via the app.
Skype for Business
If you are on the phone, Skype for Business will automatically change your status to ‘In a Call’ for the duration of the call.
Hot Desking
If your team work from different locations or do not have a static desk, you can now easily make and receive calls simply and easily from wherever you are.
Simple Licensing
Monthly cost for each user and call costs.
Click to dial
Simply click on the number you want to call in Outlook.
Conferencing
A simple drag and drop interface for easy conferencing both internally and externally.
Skype for Business
If you are on the phone, Skype for Business will automatically change your status to ‘In a Call’ for the duration of the call.
Simple Licensing
Monthly cost for each user and call costs.
Unified Communications
Make calls from a desk phone, your PC (inc Mac’s) or mobile via the app.
Hot Desking
If your team work from different locations or do not have a static desk, you can now easily make and receive calls simply and easily from wherever you are.
Click to dial
Simply click on the number you want to call in Outlook.
How It Works
Activation & Installation
- One-off activation & setup fee
- Installation, training & number porting will be proposed separately depending on the needs of your organisation
Service Costs
- Simple monthly cost per license (every person with an extension and conference phone needs a license)
- 1 colour screen handset per license included
- 1000 free minutes per month, per license
Agreement
- Licenses can flex if your needs change
- Licensing billed in advance, call costs in arrears
- Payment via Direct Debit

