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IT Support for the Education Sector

Friendly & consultative IT support and services for your educational establishment

Complete I.T., a part of Sharp are on hand to take full control of your IT or support your existing team

Whether you are looking for someone to take full responsibility of your IT, or if you need additional support for your existing IT team, Complete I.T. (CIT) offers a bespoke service to help meet your specific needs.

Maintaining your infrastructure, providing solutions remotely via our dedicated helpdesk, carrying out proactive on-site support and monitoring your systems – we do all of these and more. Benefit from a team of technical and education specialists who take the time to get to know your establishment and provide appropriate and valuable, advice and recommendations.

IT support for the Education Sector

Core IT support benefits

Your bespoke IT support package can be tailor-made to suit your specific requirements

IT support for the Education Sector

Dedicated in-house IT Manager

Proactive on-site support – Benefit from an experienced in-house IT Manager who will benefit from a wealth of knowledge from the extended CIT team. They will get to know your systems and infrastructure, inside out, and provide proactive on-site support.

24/7 helpdesk support

Only a phone call away – When your in-house IT manager isn’t around, you can call our plain-speaking, friendly helpdesk team for 24/7 technical support. You’ll get to know everyone by name and will feel like we are an extension of your team.

Monitoring

Help stop the chances of IT-related disruption – We will monitor your servers, workstations and wider infrastructure, identifying and resolving issues before you even know about them.

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Account Management

Always on hand to listen and support – Regular consultative IT support reviews will be carried out by your dedicated Account Manager to ensure you are happy with the service and to help identify opportunities for improvement.

IT Roadmap

Plan for a smarter future – Having an IT Roadmap is essential to help meet and exceed your needs and objectives. We will detail the agreed key activities within your IT roadmap which will provide a clear image of the changes that will be implemented throughout the year.

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“Complete I.T. are key to helping us continuously improve our technology provision, helping us to meet our goals”

–  Sarah Morris, Bursar at Tockington Manor School

“We’ve had a great experience working with Complete I.T. They are always determined to solve issues as quickly as possible…They are always willing to go over and above to get things fixed”

Grahame Lambert, Technical Services Manager at Mill Hill County High School

What services can we provide?

In addition to our bespoke IT support package, we provide a host of support and services to help you to work smarter and safer. From our virtual classroom support to cyber security, disaster recovery and hosted telephony.

Cyber Security

Cyber Security

Implementing a multi-layered cyber security approach should always be a top priority. Securing your emails & endpoints, protecting and managing your firewall, as well as user education, these are all vital layers of protection whether you are in the education sector or any other industry.

Disaster Recovery with Datto

Disaster Recovery with Datto

How would your establishment bounce back after data loss? Whether it’s due to human error, an unforeseen technical problem or malicious activity, Datto is a full backup, disaster recovery service that is scalable and affordable. If quick recovery of your systems is a priority, then Datto will provide a single, simple solution.

Complete Telephony

Complete Telephony

Benefit from a simple-to-use telephony solution, support from our UK based helpdesk team, and transparent monthly pricing. A 100% cloud-based VoIP solution which boasts advanced collaboration tools to help your team work smarter.

Complete Virtual Classroom

Complete Virtual Classroom

The Complete Virtual Classroom (CVC) covers all of your IT requirements. As it is hosted in the cloud, your team are able to work from any device, from any location, at any time. CVC utilises Microsoft technologies to ensure productivity and collaboration remain high, no matter where you are and boasts a simple per user, per month cost.

Cloud Solutions

Cloud Solutions

Cloud computing has become the norm within educational establishments of all sizes and in simple terms is the delivery of IT services over the Internet. We work with you to build a cost-effective roadmap, empowering you with solutions and tools to help you meet your goals.

Sourcing

Sourcing

Picking the correct hardware and software can be a difficult decision due to the amount of choice in the marketplace. We understand your requirements and have established relationships with all major IT vendors, suppliers and partners and as a result, our procurement team can identify the most suitable and cost-effective products.

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Get In Touch

Contact Us

Head Office 01628 243 057
Email info@complete-it.co.uk


Peterborough – 01733 731 367
Swindon – 01793 934 307
Oxford – 01865 800 008
Bristol – 01172 420 786
High Wycombe – 01628 243 057
London – 02078 462 332
Manchester – 01618 234 107
Birmingham –01214 610 315

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