IT Support London

Looking for IT Support in London & the Greater London Area? You’ve Come to the Right Place

Outsourced IT Support in London

Complete I.T. have been providing local IT support in London for over 15 years. We provide local IT Support from our central London office, where we are based in the London Bridge area. We support organisations of between 10 and 500 users and have a dedicated focus and expertise with SME organisations.

Our clients range from those who have no in-house IT team and who need us to manage their entire IT infrastructure, right through to those who have in-house IT and require additional helpdesk or consultancy resource.

We have over 25 years’ experience, with our IT specialists providing a local, friendly and proactive approach to managing your IT.

We’re ISO 27001 certified and we currently have 3 of the 6 new Microsoft Partner Designations – Data & AI, Infrastructure, and Modern Work – and are not too far off receiving our 4th for Business Apps, so you can rest assured that your IT is in good hands. We have a comprehensive cyber security offering to ensure that your business is secure whether your teams are remote working or in the office. Our IT experts also work with a range of other partners to offer independent advice and IT solutions, ensuring that our recommendations, IT systems and cloud solutions are right for your business.

Get in touch today! 

London Office 02078 462 332

Do you need IT Support in London?

Discover what Complete I.T. do

Managed IT Support in London

Whether you are looking for a local IT support provider in London to take full responsibility of your IT or if your existing IT team require additional IT resource, Complete I.T. offer tailored IT support specific to your business needs.

Having a close relationship with our clients is important to us. We want to get to know you, how you operate and understand your goals for the future so that we can offer IT support and IT services which will empower your organisation to grow and evolve. Our London team will become an extension of your team, rather than a nameless third party.

You will be supported by a team of technical experts with many years of IT experience. A dedicated technical consultant and helpdesk team that will know your systems inside out and will be able to solve your IT problems quickly and efficiently.

Learn more about our IT Support

Cyber Security experts in London

Putting measures in place to help keep your critical business data safe from cyber criminals should be a business priority. Phishing emails, ransomware attacks and malware could all lead to business downtime, huge fines under the GDPR and damage to your reputation.

In order to be secure, you will need a multi-layered cyber security approach. Cyber security solutions such as managed firewall, email security and endpoint security to help protect your business.

End user education is just as important, which is why we offer a host of resources including blogs, webinars and our Complete Training Portal.

Learn more about our Cyber Security Support

Hosted Telephony providers in London

Work from anywhere at any time with our 100% cloud-based Hosted Telephony solution – all you need is a Wifi connection. Make and answer calls from your portable desk phone, mobile and laptop, empowering your team to efficiently carry out their roles whilst working flexible, remote hours.

Our Hosted Telephony solution includes a simple licensing cost with no hidden fees and endless features such as call recording, CRM integration and call transferring.

With IDSN lines coming closer to end of life, Complete I.T.’s VoIP Hosted Telephony solution empowers you to work smarter, safer and more compliant.

Learn more about Hosted Telephony

ERP support in London

Our enterprise resource planning solutions (ERP) enable you to streamline your processes, work more efficiently and help to achieve your business goals.

Both Microsoft Dynamics 365 Business Central and Pegasus Opera 3 are business management solutions that connect your finance, sales, operations and customer service activities to give you and your team full visibility across all functions and all systems.

From supply chain management to sales and service, you can align your processes and ensure high standards of customer service. Ensure the smooth running of procedures from start to finish and are able to identify any problems as soon as they arise so that they can be corrected.

Learn more about our ERP Solutions and Support

24/7 Helpdesk Support in London

Modern business operations are wholly reliant on IT. At CIT, we understand the importance of IT services running smoothly, and the affect it can have on efficiency if a service goes down or stops operating properly. Business downtime not only causes a loss of productivity but also time and money.

While many of us typically work 9-5, many organisations in 2024 do not operate this way. With businesses now offering their teams flexible working through flexitime, overtime, compressed hours, night shifts, and more. With this in mind, our Helpdesk support is not just limited to the standard 9-5 office hours, with an element of our IT Services in London offering including a 24/7 helpdesk team who will be at your disposal whenever you need, should you experience any IT issues, technical glitches, or simply need some IT support.

Our Helpdesk team is made up of friendly, experienced technical experts who will do their best to ensure your issue is sorted promptly, keeping you updated with progress and actions taken.

So, if you’re looking for an IT support company in London that can offer 24/7 IT Support in London, we have got you covered. When something goes wrong, you won’t need to panic. Our IT Helpdesk will make sure everything is resolved for you as swiftly as possible, limiting business downtime.

What are the benefits of outsourcing your IT?

We understand your frustrations and challenges with IT and technology and If you’re a small or medium-sized business looking for managed IT services in London, we are here to help.

Technology Improvements

Knowing what technology solutions and services are right for your specific business needs can be difficult, especially when there are regular technology advancements. If you’re looking for a Managed Support Provider who will become a part of your team, Complete I.T. could be the right fit for you. Making technology easy is what we do, Complete I.T. are here to identify the solutions that are right for your business needs and team’s requirements.

We understand that all businesses are different which is why offer a bespoke IT service to help your organisation work smarter and safer.


Evolving Cyber Crime Landscape

“4 in 10 businesses suffered breaches in the last 12 months.” With flexible working now the norm, ensuring that you have a high level of cyber security and monitoring across all of your devices is essential, no matter where your teams are.

At Complete I.T. we offer a host of cyber security solutions to help secure your organisation and enable your team to work smarter and safer. From Firewall protection and email security, to user education and Cyber Essentials, we can help stop criminals from infiltrating your systems and accessing your critical business data.

Lack of Time

​Outsourcing your IT to a Managed IT Support Provider is a cost-effective way to ensure your IT systems are secure and maintained, whilst benefiting from a team of technical experts.

Working alongside Complete I.T. will mean your existing team’s time can be used to focus on their core responsibilities and we can focus on your IT roadmap to ensure your organisation is reaching business goals and improving business operations. 

Poor Performance

If you are unhappy with your current IT systems and your team are complaining that IT is preventing them from successfully completing their jobs, Complete I.T. are here to help.

Whether you are in need of a total IT system upgrade or maybe your teams are struggling to work from home because your systems are too slow, we can offer a full IT review of your current systems and recommend future-proof solutions aligned to your strategic business goals.

Get in touch

Get in touch for a review and to find out more about our Managed IT Support in London offering (where we completely take care of your IT) or just IT Support in London (if you only need additional IT support).

Frequently Asked Questions

How can my teams collaborate whilst working remotely?

With Microsoft 365 your teams can work from anywhere in the world as if they were in the office, collaborating on documents at the same time in real time, meeting face2face over Microsoft Teams and communicating using the chat function.

Why do I need IT Support?
In this day and age there are not many organisations that are able to run without dependable IT systems. From payroll, invoicing and HR to sales and marketing, you have to be able to depend on the systems you use. With CIT you get the added benefit of years of knowledge and expertise as well as a friendly plain speaking team.
What is meant by Managed Services?
Managed Services is a service managed solely by someone else, you may need an in-house IT head but you do not have the expertise or resource to train and manage them, that is where a Managed Service provider will step in. We will do everything from recruitment and training to management and payroll whilst working closely with you to ensure we are meeting your exact needs.
What is the going rate for IT Support?
We will tailor our contracts to suite your needs, we understand that every client will want different things from their IT Support partner, whether that is purely to keep their systems running or innovative advice and guidance on the latest solutions and software available to you. We always recommend a no obligation face to face meeting to decide whether we are the right fit for you and so that we can understand your specific needs.
Do you offer procurement services?

We do! On top of offering IT Support in London and the surrounding areas, we also have a team of IT procurement consultants who can support you with the acquirement of IT hardware/IT software and any other services relating to technology that your organisation needs. With all of the technology and solutions that are available out there, it can become difficult to pick the right one, so why not let an outsourced IT procurement company like Complete I.T. do it for you?

What is your IT support in London like?

As an IT support company in London, we have a key focus on building relationships while delivering an excellent service, our team of technical experts is proactive and always on hand to offer advice and recommendations, plus answer any questions that you may have. As an IT Support Company in London, we will be local to you should you need us to pop into your office. We act as an extension of your team rather than a nameless third-party company. Get in touch to speak to someone from our IT Services London team, and you’ll see exactly what we mean!

Complete I.T. Blog

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