One Call, Fixed
We have a special post today from one of our Helpdesk Team, Adrian, looking at the importance of the helpdesk. Over to you Adrian…
Should IT be viewed as a cost?
From employee communication to order fulfillment, without IT most business would struggle to function and remain profitable, but why should we change the way we view IT and IT support?
Is Windows 7 support ending?
All good things must come to an end.
IT Support within Law and Finance
Have you thought about the IT challenges that legal and financial firms are facing in the world of cyber crime?
IT Support in Education
Have you ever thought about the need for continued IT support within schools and colleges and the cyber risks associated with it?
Why do we call our clients, clients?
Something that we got asked quite a lot is this – why do we call our clients, clients? Why don’t we call them customers like everyone else? And why does that matter anyway?
Meet David Flint – Technical Consultant for Thames Valley
We love to build relationships with our clients, and so when one of the team asks if they can share their experience of building relationships we of course oblige!
The ROI of outsourcing IT
When it comes to outsourcing, the Return on Investment (ROI) is a metric you will probably be watching very closely as you assess the effectiveness of your decision.
Stay because you want to stay!
In the subscription based world that we find ourselves in today, have you ever asked yourself why you still have your accounts debited each month?
Why relationships are so important to us
When trusting your businesses IT systems with an outsourced team it is crucial that you form a strong relationship with them. After all, they are looking after the foundations of your business.
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