One Call, Fixed

One Call, Fixed

We have a special post today from one of our Helpdesk Team, Adrian, looking at the importance of the helpdesk. Over to you Adrian… The names have been changed in this article to protect the innocent. I was talking to a group of computer enthusiasts recently. All...
Should IT be viewed as a cost?

Should IT be viewed as a cost?

  Should IT be viewed as a cost? IT often finds itself at the heart of budgeting and business decisions, with discussions often going along the lines of; ‘why don’t we just pay for IT services when something breaks?’; ‘Can’t we look after it ourselves?’; ‘Is it...
Is Windows 7 support ending?

Is Windows 7 support ending?

All good things must come to an end. Almost 10 years ago Windows Vista saw a major upgrade in the form of Windows 7. The release saw far greater speed than Vista, bringing much faster response times and improved search times. Since then we have seen the introduction...
IT Support within Law and Finance

IT Support within Law and Finance

Have you thought about the need for professional and continued IT support within the legal and financial sectors? This infographic summarises the need for such support, as urged by the National Cyber Security Centre after their report last year showed the scale of the...
IT Support in Education

IT Support in Education

Educational institutions can be a lucrative target for cyber criminals. When you think about it, these establishments hold incredibly valuable data in the eyes of attackers – from things like names, addresses and phone numbers of family members, medical history,...
Why do we call our clients, clients?

Why do we call our clients, clients?

Something that we got asked quite a lot is this – why do we call our clients, clients? Why don’t we call them customers like everyone else? And why does that matter anyway? Think of this… When you go to Tesco to buy toilet roll, you might buy either...


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