Did you miss our webinar on “How have SME’s embraced technology and adapted to the ‘new normal’?”

We were joined by industry leaders from Complete I.T., Datto, Perennial and Heat Recruitment as we discuss the many issues this year has thrown up for SMEs and how technology has helped them to overcome and adapt.

Have you revisited your IT Roadmap?

We know things have changed and nothing about this year could have been predicted, but our Technical Consultants and Account Managers have been with their clients where possible and have also been working remotely to ensure you are able to continue doing what you do best.

With that in mind, now might be the time to revisit your IT Roadmap and adapt it according to the current changing environment?

Whether you want to be able to offer flexible working permanently or simply need to understand what you need to include within a Bring Your Own Device (BYOD) policy, your Technical Consultant and Account Manager are here to help.

Comptia Spotlight Award Winner

Complete I.T. was named the UK Solution Provider of the Year at this years CompTia Spotlight awards, recognised for leadership, excellence and innovation, as well as the relationships we build with clients, customers, partners and employees. We would like to thank all of our clients, without whom we would not be here, or love what we do as much as we do.

Colin said, “I am delighted that Complete I.T. have won the CompTia Spotlight 2020 MSP of the Year Award, this is an especially important award for our whole team as it is awarded by the leading body that represents the whole of the MSP community.”

Keeping your teams engaged

Some ideas to keep your teams connected and engaged whilst working remotely:

  • Daily Teams drop-ins – we have these every day and the whole team have them in their diary, they are not compulsory and we encourage people to leave the work chat behind
  • Company wide Coffee Break webinars with business updates and stories from across the business
  • Weekly email updates with news from the team
  • Share stories – what have people been doing to keep themselves busy?
  • Virtual pubs to end the week
  • Virtual Quizzes
  • Raise Money for charity – put a target in place and track miles walked, ran or cycled as a team


Why you need 2FA!

Multi-Factor Authentication (MFA) or 2 Factor Authentication (2FA) is such an important piece in your multi-layered approach to Cyber Security, please ensure it is enabled. Every day SMEs systems are being breached which could be so easily prevented by enabling 2FA. This is particularly important for Microsoft 365.

Introducing James Miller, National Helpdesk Manager

I have been part of the CIT family since May 2016 and loved every moment!
With my new role, I am really looking forward to finding new, better and more efficient ways to do things that means our service goes from strength to strength. The clients are at the heart of what we do and to be a part of their business whenever they need us is an honour and privilege. To have their trust in our service and abilities in order to keep their businesses running is not something we should take lightly or be complacent about. I will be striving to make sure we always appreciate that, and continue to be the best we can for them and for ourselves.
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