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My First Few Days at CIT – Irina Chalakova

I recently joined the Complete I.T. team as a Lead Generation Executive in the London office, after graduating from university and working in the public sector for two years. I was very excited to start my first day and to learn more about my new role!

My first day began by being warmly introduced to the team in the London office – I was instantly put at ease and any nerves I had experienced prior to attending had disappeared. I was then briefed on the different packages and services that Complete I.T. offer which I found was already a big learning curve for me as I do not come from a technical background. I found it particularly interesting to learn about Cloud Computing as I feel that is something many SME’s are still yet to integrate into their IT strategy and I am looking forward to being part of that process. Safe to say I left the office on my first day with a feeling of accomplishment that I had already learned something new and was looking forward to seeing what else was in store for me for the rest of my induction week!

On my second day, I was presented with the opportunity to attend an Account Management meeting at one of our largest clients with one of our account managers and technical consultants. For me, the best way to learn is to get “stuck in” with the practical side of things. I learnt about the bespoke IT roadmap on my first day, but seeing how it all comes together and how it works in practice at the account meeting was a great way to gain a deeper understanding. I was pleasantly surprised at how thorough and detailed the roadmap is – the team really do think about every little detail and how it will benefit the client not just now but in the future too, for example, we talked about the key milestones coming up in the next few months such as integrating SharePoint and processes leading up to the GDPR! The technical consultant also presented Office 365 and ways it would be beneficial to the organisation specifically and the costs it would save them over time.

So in three words how would I sum up my experience at Complete I.T. so far? Exciting, knowledgeable and motivational!

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