Complete I.T. Blog

Outsourced IT Support built for you

by | Jan 12, 2017 | Archived Articles

Are you looking for someone to take full responsibility of your IT?

Leave your core systems to us and focus on your core business, just as you would if you had an in-house team, except at a fraction of the cost. Our consultative and proactive approach will ensure that we understand your business and provide appropriate and valuable advice and recommendations.

We will take full responsibility for your IT, whether resolving issues remotely via our helpdesk, maintaining your infrastructure, proactive on-site support, monitoring your systems or liaising with third party suppliers, we will take full responsibility and act as a part of your business.

Unlimited Helpdesk Support – plain speaking, responsive, technical experts who are local to you and understand your business and your users.

Onsite Support – from a dedicated Complete I.T. Manager who will become a part of your team, ensuring that your systems  deliver what you need now and in the future.

Managed Monitoring – we will monitor your servers and workstations, identifying and resolving issues quickly, sometimes before you even know about them.

Insight & Innovation – using our breadth and depth of knowledge of both the IT world and your business and its challenges, we will continually be working with you to improve your business performance through better use of IT.

IT Roadmap – a bespoke IT plan for the next 12 months that details key activity to be carried out, renewals and a budget.

Friendly and Approachable Account Management – we will carry out quarterly contract review meetings with you and your Complete I.T. Manager to review our service delivery, identify opportunities for improvement and plan for the future.

A detailed Take-on Plan – which encompasses a full review of your existing IT systems ensuring a smooth and seamless transition to Complete I.T.

A Simple Fixed Monthly Fee – rather than complicated per user and per server pricing models that continually change.

If you are looking for an IT Support provider contact us and we will come out to discuss your requirements.